Sales Policy of Oramavel

Effective Date: January 6, 2025

Welcome to Oramavel, your trusted source for premium children’s toys. Our Sales Policy is designed to ensure that your shopping experience is as smooth and enjoyable as possible. This policy outlines the terms and conditions for purchasing products from our website (oramavel.com), along with details about shipping, payment, returns, and customer support.

By placing an order with Oramavel, you agree to comply with the terms outlined in this policy. Please read the policy thoroughly to understand your rights and responsibilities when shopping with us.

1. Product Availability and Pricing

Oramavel offers a wide range of children’s toys designed for various age groups and interests. While we strive to maintain accurate inventory levels, all products are subject to availability. If a product you’ve ordered is unavailable, we will notify you as soon as possible, and a full refund will be issued for the item.

  • Pricing: The prices displayed on our website are in USD and are subject to change without prior notice. However, the price at the time of your purchase is the price you will pay.
  • Discounts and Offers: Oramavel may periodically offer discounts or promotions. These discounts may be applied during checkout, and the terms of each promotion will be clearly stated.

2. Order Processing and Confirmation

Once you place an order on Oramavel, you will receive an order confirmation email containing the details of your purchase. This email serves as confirmation that we have received your order. Please note that this is not an acceptance of your order.

  • Order Acceptance: All orders are subject to acceptance by Oramavel. We reserve the right to reject or cancel an order at our discretion, even after an order confirmation email has been sent.
  • Payment Authorization: All orders are subject to payment authorization and verification. If there are any issues with processing payment, we may contact you to resolve the matter.

3. Shipping and Delivery

Oramavel offers a variety of shipping options to ensure timely delivery of your products. Shipping costs are calculated at checkout based on the delivery address and selected shipping method.

  • Processing Time: Orders are generally processed within 1-2 business days. Orders placed on weekends or holidays will be processed on the next business day.

  • Shipping Methods: We offer various shipping methods, including standard and expedited shipping. The shipping time will vary based on your location and selected method.

  • International Shipping: Oramavel currently ships to select international destinations. Please check our website for more information on international shipping options and rates.

  • Tracking Your Order: Once your order has shipped, you will receive a tracking number via email to monitor the status of your delivery.

  • Shipping Costs: Shipping charges will be calculated during checkout based on your location and preferred shipping method. We strive to provide competitive rates, and you will be able to view the shipping costs before completing your purchase.

  • Risk of Loss: The risk of loss or damage to your items passes to you once the order has been delivered to the provided shipping address.

4. Payment Methods

Oramavel accepts the following payment methods:

  • Credit and Debit Cards: Visa, MasterCard, American Express, Discover
  • PayPal: Secure payments via PayPal account
  • Apple Pay and Google Pay: Convenient mobile payment options

All payments are processed securely through industry-standard encryption protocols. We do not store sensitive payment information on our servers.

5. Returns and Exchanges

At Oramavel, we want you to be happy with your purchase. If you are not completely satisfied, we offer a 30-day return policy.

  • Return Process: To initiate a return or exchange, please visit our Returns & Exchanges page and follow the instructions provided. Returns must be made within 30 days from the date of receiving your order.
  • Return Conditions: To be eligible for a return or exchange, the product must be in new, unused condition and in its original packaging.
  • Exclusions: Certain products, including personalized items, sale items, and products marked as non-returnable, are not eligible for returns or exchanges.
  • Refunds: Once we receive your returned item, we will process your refund within 7 business days. Refunds will be issued to the original payment method used at checkout.
  • Shipping Fees: Customers are responsible for return shipping costs unless the product is defective or incorrect.

6. Customer Support

We are here to assist you with any questions or concerns you may have. Our customer service team is committed to providing excellent support.

  • Contact Information:
    • Phone Number: (706) 453-7592
    • Email: [email protected]
    • Business Hours: Monday – Friday, 9:00 AM to 6:00 PM (EST)

7. Privacy and Data Protection

Oramavel is committed to protecting your personal information. We collect and store only the information necessary to complete your order and improve your shopping experience. For detailed information on how we use your data, please refer to our Privacy Policy.

  • Payment Information: We do not store your credit card or payment details. All payments are processed securely through our payment gateway partners.
  • Use of Cookies: We use cookies to enhance your user experience, analyze website traffic, and personalize your shopping experience. You can control your cookie preferences via your browser settings.

8. Terms of Use

By placing an order with Oramavel, you agree to abide by the following terms:

  • Compliance with Laws: You agree to use our website and products only for lawful purposes and in compliance with all applicable laws and regulations.
  • Intellectual Property: All content on our website, including text, images, and logos, is the property of Oramavel and is protected by copyright and trademark laws. You are not permitted to use any content from our site without prior written consent.

9. Limitation of Liability

To the fullest extent permitted by law, Oramavel’s liability for any claims, damages, or losses arising from your purchase or use of our products is limited to the total amount you paid for the product(s) in question.

Oramavel is not responsible for any indirect, incidental, or consequential damages, including but not limited to loss of profits, data, or business interruptions.

10. Governing Law

These sales policies and all transactions with Oramavel are governed by the laws of the State of New York, United States, without regard to its conflict of law principles.

11. Modifications to Sales Policy

Oramavel reserves the right to update or modify this Sales Policy at any time. Any changes will be posted on our website, and the updated policy will take effect immediately upon publication. We encourage you to review this page periodically for any updates.

12. Contact Information

If you have any questions or concerns regarding our Sales Policy, please contact us: