Privacy Policy of Oramavel
Effective Date: January 6, 2025

At Oramavel, protecting your privacy is our priority. This Privacy Policy details how we collect, use, protect, and share your personal information when you interact with our website (oramavel.com) or make purchases from us. By using our services, you agree to the practices described in this policy.

If you have any concerns about this policy, please contact us before using our website.

1. Information We Collect

To provide the best shopping experience and improve our services, we collect the following types of information:

A. Personal Information

We collect personal data you provide directly to us, such as:

  • Name
  • Email address
  • Shipping and billing addresses
  • Phone number
  • Payment information (e.g., credit card or PayPal details)

This information is collected when you create an account, place an order, subscribe to our newsletter, or contact customer support.

B. Non-Personal Information

We automatically collect non-identifiable information during your visit, including:

  • IP address
  • Browser type and version
  • Device type and operating system
  • Referring URLs
  • Pages visited and time spent on our website

This data helps us analyze website traffic and enhance functionality.

2. How We Use Your Information

We use the information collected for the following purposes:

  • Order Processing: To complete your orders, including shipping, billing, and order-related communications.
  • Customer Support: To respond to inquiries and address concerns about your account or purchases.
  • Account Management: To create and manage your account, where you can track orders and save preferences.
  • Marketing and Promotions: To send newsletters, exclusive offers, and updates (you can opt out anytime).
  • Website Optimization: To analyze website performance and improve user experience.
  • Legal Compliance: To meet legal obligations and protect the rights and safety of Oramavel and its customers.

3. How We Protect Your Information

We prioritize the security of your data by implementing industry-standard measures:

  • Payment Security: Payments are securely processed through trusted third-party providers like PayPal and Stripe. Oramavel does not store your payment details.
  • Data Encryption: Secure Socket Layer (SSL) encryption protects sensitive data during transmission.
  • Access Restrictions: Only authorized personnel with confidentiality obligations can access your personal information.

Although we strive to protect your data, no system is completely secure. Please notify us immediately if you suspect unauthorized access to your account.

4. Sharing Your Information

Oramavel does not sell or rent your personal data. However, we may share your information under these circumstances:

A. Service Providers

We work with third-party vendors to support payment processing, shipping, marketing, and customer service. These vendors are contractually obligated to safeguard your data.

B. Legal Obligations

We may disclose your information to comply with laws, respond to legal requests, or protect Oramavel’s rights and safety.

C. Business Transfers

In the event of a merger, acquisition, or sale of assets, your data may be transferred. You will be notified of any changes to this policy if such events occur.

5. Cookies and Tracking Technologies

We use cookies to enhance your browsing experience:

  • Session Cookies: Track your activity during a single session (e.g., shopping cart).
  • Preference Cookies: Save your preferences, such as language or location.
  • Analytics Cookies: Help us analyze website usage and performance.
  • Advertising Cookies: Deliver personalized ads based on your interests.

You can manage cookies through your browser settings. Disabling cookies may impact certain website features.

6. Your Rights and Choices

You have the following rights regarding your personal information:

  • Access and Updates: Request access to your data and update any inaccuracies.
  • Data Deletion: Request the deletion of your personal information, subject to legal or business requirements.
  • Marketing Preferences: Unsubscribe from promotional emails by clicking the “unsubscribe” link or contacting us directly.
  • Data Portability: Request a transfer of your data to another service provider where applicable.

To exercise these rights, please email us at [email protected].

7. Links to Third-Party Websites

Our website may include links to external platforms. Please note that we are not responsible for the privacy practices or content of these third-party sites. We encourage you to review their privacy policies before sharing personal information.

8. Children’s Privacy

Oramavel does not knowingly collect personal data from children under the age of 13. If you believe we have collected such data, please contact us immediately at [email protected], and we will delete it promptly.

9. International Users

If you are accessing our website from outside the United States, please note that your data may be processed and stored in the U.S. By using our services, you consent to the transfer of your information to the United States.

10. Changes to This Privacy Policy

We may update this policy to reflect changes in our practices or for legal compliance. Updates will be posted with a revised “Effective Date.” We encourage you to review this page periodically.

11. Contact Us

For any questions about this policy or how we handle your data, please contact us:

Thank you for trusting Oramavel. We are committed to protecting your privacy while providing you with an exceptional shopping experience.