Terms and Conditions of Oramavel

Effective Date: January 6, 2025

Welcome to Oramavel, your trusted destination for high-quality and innovative children’s toys. These Terms and Conditions (“Terms”) govern your use of our website (oramavel.com), and your purchases of products from us. By accessing or using our website and placing an order, you agree to comply with and be bound by these Terms.

Please read these Terms carefully before making a purchase or using our services. If you do not agree to these Terms, please refrain from using our website.

1. Agreement to Terms

By accessing or using Oramavel’s website or services, you agree to be bound by these Terms and any applicable laws or regulations. If you are making a purchase on behalf of a business, you are agreeing to these Terms on behalf of the entity you represent.

We reserve the right to update, modify, or amend these Terms at any time without prior notice. Any changes will be posted on this page with an updated “Effective Date.” We encourage you to review this page regularly to stay informed of any changes.

2. Eligibility

You must be at least 18 years old to purchase products from Oramavel. By placing an order, you represent and warrant that you are at least 18 years of age, or that you have the consent of a legal guardian to make a purchase.

3. Product Availability and Pricing

  • Product Availability: All products displayed on Oramavel are subject to availability. We make every effort to ensure that our inventory is up to date, but sometimes products may be out of stock. If an item is unavailable after an order has been placed, you will be notified, and a full refund will be issued.
  • Pricing: Prices listed on our website are in U.S. dollars (USD) and are subject to change without notice. Once your order is placed, the price at the time of purchase is fixed, and no further charges will apply unless otherwise indicated.
  • Taxes and Fees: Applicable taxes, duties, and shipping charges will be calculated at checkout. These costs are the responsibility of the customer.

4. Orders and Payment

When you place an order on Oramavel, you are making an offer to purchase the items in your cart. All orders are subject to acceptance by Oramavel, and we reserve the right to reject any order at our discretion.

  • Payment Methods: We accept major credit cards (Visa, MasterCard, American Express, Discover), PayPal, Apple Pay, and Google Pay. Payments are processed securely, and we do not store any sensitive payment information.
  • Order Confirmation: After placing your order, you will receive an order confirmation email. Please note that this email does not constitute an acceptance of your order, only a confirmation that we have received it.
  • Fraud Prevention: In the event of suspected fraudulent activity, Oramavel reserves the right to cancel or delay an order. We may also request additional information to verify your identity.

5. Shipping and Delivery

  • Shipping Methods: We offer various shipping methods depending on your location, including standard and expedited shipping. Shipping costs will be calculated at checkout based on the delivery address and selected shipping method.
  • Processing Time: Orders are typically processed within 1-2 business days. Delivery times vary based on your location and the shipping method chosen.
  • Shipping Restrictions: We currently ship to the United States and select international locations. Please check our website for more details on available shipping countries.
  • Order Tracking: Once your order ships, you will receive tracking information via email. You can use this information to monitor the progress of your delivery.
  • Risk of Loss: The risk of loss or damage to products passes to you upon delivery.

6. Returns and Refunds

Oramavel wants you to be completely satisfied with your purchase. If for any reason you are not happy with your order, we offer a 30-day return policy.

  • Return Process: To initiate a return, visit our Returns & Exchanges page and follow the instructions. You must return the product in its original, unused condition within 30 days of receiving it.
  • Refunds: Once we receive your returned item, we will process your refund to the original payment method within 7 business days.
  • Non-returnable Items: Certain items, such as personalized toys or products marked as “final sale,” are not eligible for return.
  • Shipping Fees: Shipping charges for returns are the responsibility of the customer, except in cases of defective or incorrect products.

7. Privacy and Data Security

We respect your privacy and are committed to protecting your personal information. Please refer to our Privacy Policy for detailed information on how we collect, use, and protect your data.

  • Data Collection: We collect personal information only when necessary to process your order, improve your shopping experience, or communicate with you.
  • Data Security: We use secure payment gateways and encryption to protect your payment information. We do not store sensitive financial details on our servers.

8. Limitations of Liability

To the fullest extent permitted by law, Oramavel is not responsible for any indirect, incidental, consequential, special, or punitive damages, including but not limited to loss of profits, revenue, or data, arising out of or related to the use of our products or services.

Our total liability to you in relation to any claim arising from a transaction with Oramavel will not exceed the amount you paid for the product(s) in question.

9. Prohibited Use

You agree not to use our website for any unlawful or prohibited activities, including but not limited to:

  • Interfering with the functioning of the website or services
  • Using data mining, robots, or similar data gathering tools
  • Engaging in fraudulent activities, including the use of false payment information
  • Infringing on the intellectual property rights of Oramavel or others

10. Intellectual Property

All content on our website, including but not limited to text, images, logos, and product designs, is the property of Oramavel and is protected by copyright, trademark, and other intellectual property laws. You may not use any content from our site without prior written consent.

11. Governing Law and Dispute Resolution

These Terms and Conditions are governed by and construed in accordance with the laws of the State of New York and the United States. Any dispute or claim arising from these Terms will be resolved through binding arbitration in Catskill, New York, under the rules of the American Arbitration Association.

12. Contact Information

If you have any questions regarding these Terms and Conditions or any other aspect of our website or services, please contact us:

13. Severability

If any provision of these Terms is found to be illegal, invalid, or unenforceable, that provision will be severed from the remaining Terms, which will remain in full force and effect.

By using our website and purchasing products from Oramavel, you agree to these Terms and Conditions. We appreciate your trust in us and are committed to providing a great shopping experience. Thank you for choosing Oramavel!